Privacy Policy

1. Information We Collect

Information You Provide Directly

We may collect personally identifiable information that you voluntarily provide to us when you express interest in obtaining information about our products and services, participate in activities on our website, or otherwise contact us. This information may include

• Name and contact information such as email address and phone number
• Company or firm name and job title
• Professional credentials and business address
• Communications you send to us through our contact forms
• Any other information you choose to provide

Information Collected Automatically

When you access our website, we automatically collect certain information about your device and your use of our services, including

• Device and browser type, operating system, and unique device identifiers
• IP address and general geographic location
• Pages viewed, links clicked, and actions taken on our website
• Date and time of your visit and duration of page views
• Referring website, application, or source

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You may disable cookies through your browser settings; however, doing so may affect the functionality of our website. For more information about how we use cookies, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for the following purposes

• To provide, operate, and maintain our services
• To process and respond to your inquiries and requests
• To send you administrative information, including confirmations and service updates
• To send you marketing and promotional communications with your consent
• To personalize and improve your experience with our services
• To analyze usage trends and measure the effectiveness of our services
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms

3. Email Communications and Your Consent

Transactional Communications

We will send you transactional emails related to your use of our services, including responses to your inquiries, service confirmations, and important updates regarding your account or our services. These communications are necessary for the performance of our services.

Marketing Communications

With your explicit consent, we may send you promotional emails about our products, services, and industry insights. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link at the bottom of any promotional email, by visiting our email preferences page, or by contacting us at privacy@glynac.ai.

Your Communication Preferences

You have full control over the emails you receive from us. To manage your email preferences or unsubscribe from marketing communications, you may

• Use the unsubscribe link provided in each promotional email
• Visit our Email Preferences page
• Send an email to privacy@glynac.ai with your request
• Contact us using the information provided at the end of this policy

We will process your request within ten business days. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or services you have requested.

4. Email Service Providers

We use Amazon Web Services Simple Email Service and other third-party email delivery providers to send emails on our behalf. These service providers are contractually obligated to protect your information and may not use your personal information for their own marketing purposes.

Our email practices comply with the CAN-SPAM Act, GDPR, and other applicable email regulations. All marketing emails include our physical mailing address and a clear mechanism to unsubscribe.

5. Disclosure of Your Information

We may share your information in the following circumstances

• Service Providers — With third-party vendors who perform services on our behalf, such as email delivery through Amazon Web Services Simple Email Service, analytics through Google Analytics, and cloud hosting providers. These providers are contractually obligated to protect your information.
• Business Transfers — In connection with any merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements — When required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent — When you have given us explicit consent to share your information for a specific purpose.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Types of Cookies We Use

• Essential Cookies — Required for the website to function properly
• Analytics Cookies — Help us understand how visitors interact with our website
• Functional Cookies — Enable enhanced functionality and personalization

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may no longer be available.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit using TLS/SSL, secure data storage, access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.

9. Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions and our legitimate business needs.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

European Economic Area Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation, including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.

10. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those of your jurisdiction. By using our services, you consent to the transfer of your information to these countries. We implement appropriate safeguards for international data transfers as required by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.